Delivery and returns policy
We offer Standard 3-6 Days Delivery to UK, US & the EU
Do you offer international shipping?
We've now started shipping some of our products to Europe & US
Orders made from EU & US are despatched from your local Fulfilment Centres which means our EU & US customers which do not have to worry about Custom Duties. Please see checkout for accurate shipping times and prices
What if the item's damaged when it arrives, or I was sent the wrong item?
It's important that you inspect your order on delivery. If there is something wrong with your order please contact us immediately.
Our quality team checks your order to make sure it's up to the very best standards before we send it to you. But if we've missed something or sent you the wrong thing, just let us know within 21 days. It really helps if you send us a few photos of the damage or any other issues. Our team will assess your case and let you know how to return the item, or arrange for a collection. We'll either give you a full refund or send you a replacement.
So that we can arrange a return, the product needs to be disassembled and repackaged in the original box
How much do returns cost?
If you need to return an item because it's faulty, or because of something we've done wrong, then it will be a free of charge return. But if you're returning an item because you've changed your mind, then we'll issue you a full refund, minus the return postage cost.